SuperCash Help Centre
Can't find what you're looking for? We're happy to help. Send an email to cashsupport@super.com, chat with us in app, or give us a call at 1-877-376-2710. We're here to help Monday to Friday from 8 AM to 7 PM ET.
What is SuperCash?
Getting Started
- How do I start using my SuperCash card?
- Am I eligible for a SuperCash account?
- How do I apply for a SuperCash card?
- Why did I fail my identity verification?
- When will I receive my physical card?
Funding My Account
- How do I add funds to my SuperCash wallet?
- When will the funds I added appear in my SuperCash account?
- What are the funding limits on my account?
- When will the money from my refunded purchase appear in my account?
- How do I fund SuperCash from CashApp?
Transactions and Limits
- How do I withdraw funds from my SuperCash wallet?
- What do I do if I don’t recognize a transaction on my statement?
- What are the withdrawal limits on my account?
- What are the spending limits on my account?
- How do I remove a pre-authorization/hold on my account?
Account Management
Account Info and Notifications
Cashback and Credits
- How do I earn cashback on my card?
- How do I redeem cashback on my account?
- Why is my SuperCash cashback pending?
- Does my cashback expire?
- What happens to my cashback if I return a purchase?