SuperShop Help Centre

Returns

• Our return policy
• Do you provide exchanges?
• I received the wrong item
• I received a defective item
• Can I drop by and return my item?

Orders

• Tracking orders
• Why was my order canceled?
• How do I cancel my order?
• Can you change my order?
• Can I change my address?

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Shipping

• Do you ship internationally?
• How long does it take for orders to ship?
• What is the deadline to receive items by Christmas/the Holidays?
• I did not receive my order but my tracking states it was delivered.
• How long does it take for my package to be delivered?

Payment

• How do I get my refund?
• What types of payment do you accept?
• How can I apply my Coupon Code?
• Why is there a charge on my card if my order was canceled?
• Which payment methods can I use for my SuperShop purchases?

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Products

• How will this fit?
• What does 'game region' mean in your listing?
• Can I get emails when deals come back in stock?
• What does packaging type mean?
• What is the difference between CDMA and GSM?

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Account

• Do I need an account to buy an item?
• How do I unsubscribe from SuperShop promotions?
• How do I convert an account over from Daily Steals?
• How to Contact SuperShop

Policy

• How do I report copyright-related issues?