How can we help you today?
Super Travel Help Center
Who is Super Travel?
- How do I know Super Travel will get me the best deal?
- How can Super Travel offer such great deals?
- Is Super Travel legitimate and Trustworthy Travel Platform?
- Does Super Travel provide travel insurance?
- Am I chatting with a human or a bot?
How to Contact Us
Making a Booking
- How do I search for a hotel?
- How do I book a hotel?
- Are Super Travel bookings guaranteed?
- How do I know how many beds this room has, and what size?
- What does my room include?
Paying for a Booking
- Do booking prices include taxes and fees?
- Why do I see two charges on my credit card?
- Where can I find my Booking Receipt / Invoice?
- How can I view my Super Travel credits and rewards?
- I didn't receive a booking confirmation but my card was charged, why?
Managing your Booking
- How do I view my confirmation page and voucher
- How do I change my room type?
- How do I change the guest names or details?
- How do I change my dates?
- How do I change my hotel?
Cancelling a Booking
- How do I cancel a booking?
- How can I see if my booking is refundable?
- Cancel a refundable reservation
- What if I have an emergency?
- What if I find a better deal elsewhere?
Checking In
Checking Out
Enhanced Refund
- What is Enhanced Refund?
- What are Refundable Terms?
- What is included in the Refundable Terms?
- How would I apply for a refund?
- When can I apply for a refund?