To change the number of guests on an existing reservation, type 'Help' in your existing messaging thread. Note that there may be additional charges for adding guests in some scenarios. We’ll do our best, but the addition of guests are subject to hotel approval and cannot be guaranteed.
To start a chat: Type 'Help' into the original conversation you received the hotel search results and booking confirmation from (Usually SMS, WhatsApp, Facebook messenger or Apple business chat). It is best to refer back to the initial messaging platform you searched or booked through.
Note that SuperTravel reserves the right to charge a $30 fee to process these requests.