What if I have an emergency?

We're here for you, even during unexpected twists and turns. If you find yourself in an emergency situation, we want to help ease your worries. We understand that life can throw curveballs, and we're ready to assist you to the best of our ability.

In case of an emergency, we kindly ask you to reach out to us and provide any necessary documentation to support your situation. We'll carefully assess your specific circumstances on a case-by-case basis, always striving to find a solution that works for you. While we can't guarantee a refund, we'll go the extra mile to explore all available options.

To initiate the process, please reach out to us on Chat and have any documentation that might be relevant. We've got a dedicated team ready to lend a helping hand and guide you through the next steps.

Please note that Super Travel reserves the right to charge a nominal $30 fee to process these requests. We're committed to providing you with the support you need in times of emergencies, and this fee helps us ensure we can continue assisting our valued members like you.

Remember, you're not alone. We're here to help navigate through the unexpected and make sure you're taken care of. Stay strong, and let us know how we can assist you during this challenging time.

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