Why did I fail my identity verification?

You've stumbled upon an error message saying we couldn't set up an account for you. This likely means we couldn't confirm your identity using the details you gave us, causing an unsuccessful identity verification. 

We're really sorry, but due to security precautions, Super.com can't provide further details. 

When can I reapply if I failed my identity verification?

If your initial application was declined, you can re-apply again after 24 hours. We know it's a bit of a wait, but it helps us ensure the safety and integrity of our services. Thanks for understanding!

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