When will the money from my refunded purchase appear in my account?

Waiting for a refund can raise some questions, we get that.

If you've made a purchase using your Super Pay card and are awaiting a refund, the duration largely hinges on the merchant's individual policies. Whether it's returns, services, or any other transactions paid using the Super ard, many merchants have a processing window that can extend up to 7 business days or even longer. 

For a precise understanding of when you can expect your refund for non-Super Travel-related purchases, it's advisable to directly contact the merchant in question. They can provide the most accurate details regarding the refund process.

It's worth noting, however, that this does not apply to Super Travel. For any refund requests or concerns related to Super Travel reservations, please follow this link: Super Travel Help Center for Cancelling a Booking and Refunds

We hope that helps, and we wish for a swift resolution on your refund!

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