How can I receive my physical card?

If you're eagerly awaiting your physical Super card but it hasn't arrived within the expected timeframe of 7-10 days, fret not. We're here to ensure you don't miss out on the benefits. Simply follow these steps:

Open your Super Pay app or visit the website.

Head over to the "Manage Card" section.

Within the menu, locate the "Replace my card" option.

Click or tap on this option to request a replacement card, and we'll swiftly arrange it for you.

And for those who've been enjoying the perks of a virtual card but are ready to upgrade to the tangible convenience of a physical card, you can now make the switch effortlessly:

Access the "Manage Card" section in your Super Pay app or on the website.

Look for the "Get a Physical Card" option within the menu.

Simply click or tap on this option to request your physical card, and we'll handle the rest.

Updating Your Personal Information or Address:

If you need to update your personal information or address, we're here to help. For security reasons, these changes can only be made over the phone.

Simply give us a call at +1 (844) 461-2577. Our team is available Monday through Friday, from 8 AM to 7 PM ET, to assist you with any updates or questions you may have.

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