Why does my cashback balance show a negative?

Noticed a negative number where your cashback balance should be? No need to fret! This can happen when a transaction you made gets refunded. The cashback you earned from that purchase will be reversed, which might leave you with a negative cashback balance on your Super Deposit Account. It's just a way to keep things fair and square, and it'll straighten out with your next eligible purchase. If you need more details, feel free to reach out to us!

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