How do I change the guest names or details?

To change the guest details on an existing reservation, type 'Help' in your existing chat thread. We’ll do our best, but name changes are subject to hotel approval and cannot be guaranteed. The more advanced notice you can provide, the better. 

To start a chat: Type 'Help' into the original conversation you received the hotel search results and booking confirmation from (Usually SMS, WhatsApp, Facebook messenger or Apple business chat). It is best to refer back to the initial messaging platform you searched or booked through.

Note that SuperTravel reserves the right to charge a $30 fee to process these requests.

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