If you need to tweak the guest names or details on your reservation, we're here to make it super easy for you.
Step 1 (You): Request Assistance
Ready to get the ball rolling? Simply reach out through Chat within our App or Internet page to start a chat with our friendly support team. They'll be there in a flash, ready to assist you.
Step 2 (Super.com Agents): Hotel Approval and Guarantee
Now, please note: Changing guest names or details is subject to hotel approval and can't be guaranteed. But fret not! We'll go the extra mile to accommodate your request. It's a good idea to provide as much advanced notice as possible to increase the chances of a successful name change. We're all about making the magic happen!
Oh, and before we forget! We want to keep it real with you. Super Travel has a nominal $30 fee for processing guest name or detail change requests. This helps cover the administrative efforts involved in updating your reservation. We're committed to providing top-notch service, and this fee allows us to keep delivering the Super Travel experience you know and love.
If you have any more questions or hit any snags during the process, don't stress. Our support team is available 24/7, and always ready to lend a helping hand. We're here to ensure your reservation updates go smoothly because your satisfaction is our mission.
We hope this info clears things up and empowers you to make those important guest name or detail changes. Remember, we're just a message away if you need any further assistance. Happy travels!