How can I see if my booking is refundable?

You can check your refund policy on your SuperTravel confirmation page under the cancellation policy section sent to your email. You can also access the confirmation page online by typing 'my bookings' in your SuperTravel messaging thread.

To start a chat: Type 'My Bookings' into the initial conversation you received the hotel search results and booking confirmation from (Usually SMS, WhatsApp, Facebook messenger or Apple business chat). It's best to refer back to the initial messaging platform you looked at or booked through.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.