What is included in the Refundable Terms?

Refundable Terms are like your superhero suit, designed to protect you from a universe of unforeseen circumstances that might keep you from your booking. Whether you're facing an epic battle against a COVID-19 infection, a side quest involving illness or injury, or the surprise appearance of jury service or a court summons, we've got you covered!

Here are just some of the situations your Refundable Terms Shield can handle (check out this link for the most up-to-date list):

  • C-19 Infection
  • Illness / Injury
  • Pre-existing Medical Condition
  • Pregnancy Complication
  • Death of Immediate Family
  • Public Transport Failure
  • Flight Disruption
  • Mechanical Breakdown
  • Jury Service
  • Court Summons
  • Home Emergency
  • Armed Forces & Emergency Services Recall
  • Adverse Weather
  • Relocated for Work
  • Theft of Documents
  • Changes to Examination Dates
  • Emergency Circumstances

Unsure if your situation is covered? Our "emergency circumstances" term is designed to embrace a vast cosmos of situations, ensuring the broadest possible coverage for you, our Super Traveler! Check out the full list of Refundable Terms, and equip yourself with the mightiest protection in the travel universe!

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